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Review of Celebrity Fitness at Bangsar Village II (1)

February 2nd, 2008 · 8 Comments ·
 
 

Finally, went to Celebrity Fitness at Bangsar Village (II) together with a friend for a free trial last weekend. This outlet is located at the fourth floor of Bangsar Village II.

This is Celebrity Fitness fourth Malaysia outlet and it was opened in March 2007. Other Celebrity Fitness outlets are located at One Utama, Subang Parade and Gurney Plaza.

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At the entrance, we were greeted by at least three banners with Amber Chia huge picture. At the left side of the entrance, saw a huge board describing fitness dance classes available at this gym. Friend pointed the nicely done curtain hanging inside the gym.

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Met the sales person. As expected, she asked lots of questions with a standard questionnaire – What is your fitness goal? How long have you wanted to join a gym? How did you find out about Celebrity Fitness?

We understood that she was just doing her job, so, we did not give her much trouble. After all, we wanted to get this standard procedure completed soonest possible so that we could really work out. She then brought us around for a tour. We ended up at the first floor sitting next to a studio. I shall come to the sales gimmick at the later part of this article.

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With a temporary pass, we went to collect our complimentary towels. Right behind the towel counter are the changing rooms. The male changing room is spacious but it was a bit dark. As pad locks were not provided, we had to use ours.

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Like True Fitness, Celebrity Fitness is charging those who want to use shoe lockers too. In case the members have forgotten to pay for the rental, the gym leaves a notice at the locker.

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Saw the sauna and steam room. Unfortunately, both were not in working condition.

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As usual, I first looked for free weight area whereas my friend went for a dance class. Weights and dumbbells are still new.

Machines meant for upper body are located at first floor, with the exception of few – triceps machine are located at ground floor. Most machines are Life Fitness. Some are Hammer Strength. Definitely top notch machines.

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After I finished bench press, I realized that I have sweat a lot. Looked up and saw the air conditioners were blasting. So, what went wrong?The ceiling is not covered with ceiling board or plaster. I thought True Fitness Jaya 33 has the highest ceiling (14 feet), Celebrity Fitness Bangsar Village II has even highest ceiling – about 20 feet ceiling height! Now I know why it is warm. The gym has more volume of air to cool off with 20 feet of ceiling. The number of air conditioners is just not enough. Also, as this place is located at the highest floor, the roof is exposed with the hot afternoon sunlight. Probably, it will not be so warm at night.

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Found three studios – one for dance class, one for yoga and pilates and one for RPM. The former two studios are huge but the RPM studio is smaller. After joining the dance class, friend told me that the Brazilian instructor was good.

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Celebrity Fitness is probably squeezing Amber Chia to the most by displaying her pictures almost everywhere. The place where I stood to pee in the toilet, I saw all these posters. Actually, True Fitness was doing the same with Elaine Daly before she stopped being the spokesperson.

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I scratched my head when I saw this one showing Amber Chia with a pair of boxing gloves. What is the message behind this? Ahem.

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The other thing that caught my attention is the personal trainer. Instead of using the typical “Personal Trainer”, “Fitness Instructor”, Celebrity Fitness call them “Rapid Result Coach”. Rapid result? Interesting, not sure it means 1 week or 1 month to see the result.

Continue reading Review of Celebrity Fitness Bangsar Village II (2).

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Category: Celebrity Fitness


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8 responses so far ↓
  • Vertigo // Feb 2, 2008 at 10:26 AM

    It’s true as they call themselves “Rapid Result Coach” as these guys are more experienced and they’re the senior trainers/instructors. They overlooked those regular ones, which happened to be their juniors.

  • trey // Feb 2, 2008 at 4:25 PM

    Mun, do you just walk into all these gyms for free trials? (without having any free pass already?) or you actually had some kind of “free trial pass” beforehand?

  • Mun // Feb 2, 2008 at 4:31 PM

    Hi Vertigo: Thanks. I could see other gyms are doing the same by differentiating the junior and senior personal trainers, either by the title or the uniform color.

    Hi trey: It depends. I went to some gyms with free pass from friends; some I called up to make an appointment; some I just walked in; as for others, was invited by the gym staffs (not management though).

  • emu oil // Feb 6, 2008 at 8:55 AM

    wow…that looks like a really nice gym…

  • Haris // Jul 11, 2008 at 10:41 AM

    CELEBRITY FITNESS POLICY SUCKS

    I signed up as member for Celebrity Fitness Centre in Bangsar for a one year trial (pre-opening) after keen persuation by its sales personnel. I later moved to transfer my membership to their Subang Jaya outlet. As a requirement, I have to charge the monthly fees to my credit card. After about 9 months of being a member I only used the facility once and decided to terminate the membership. The Customer service personnel convinced me to complete the one year term otherwise I have to pay for a termination fee. I then agreed to continue to complete the one year term.

    To my surprise and astonishment, they continue to charge my credit card on the monthly fees after the one year term. Upon checking they told me that my membership was automatically renewed as provided by the small prints at the back of the contract / sign up forms. This was never explained to me during the signing-in. I realised the extra charges 4 months late and sought for reimbursements but were declined despite acknowledging that they did not inform me of the automatic renewal of membership.

    This is a desperate sales tactics to compell customers to be their member untill death or write in to terminate and pay termination fees!

    Disgusted

  • celebrity_sucks // Aug 10, 2008 at 7:43 AM

    The facilities here are actually pretty good, but the customer service sucks.
    Especially the manager, Agus, who happens to be a real jerk. They seem to have a holier-than-thou attitude in dealing with customers. How about taking some classes in customer service? I considered signing-up here but went with California Fitness in Mid-Valley instead because I was so put off by their behavior.

    I think that there’s much more to a gym than having good equipment. If the people around you are emitting bad vibes, it just spoils the whole work-out experience. This is especially true here because the membership desk is like the control deck on Starship Enterprise, overlooking the whole gym floor. I mean, WTF? I don’t want to have to look at the person’s face who just made me a few thousand ringgit poorer while I’m doing my lats.

  • YPei // Sep 17, 2008 at 4:11 PM

    It seem like Celeb Fit One U appear better condition than the Celeb bangsar…
    is it true?

  • Numb // Aug 28, 2010 at 7:56 PM

    this is the worst gym in kl, they will do anything to get the money out of you they have some very desperate sales tactics and almost operate like loan sharks…

    plus the members there are mostly rude bus driver level mentality people they dont have any etiquettes

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