I think that there’s much more to a gym than having good equipment. If the people around you are emitting bad vibes, it just spoils the whole work-out experience. This is especially true here because the membership desk is like the control deck on Starship Enterprise, overlooking the whole gym floor. I mean, WTF? I don’t want to have to look at the person’s face who just made me a few thousand ringgit poorer while I’m doing my lats.

I signed up as member for Celebrity Fitness Centre in Bangsar for a one year trial (pre-opening) after keen persuation by its sales personnel. I later moved to transfer my membership to their Subang Jaya outlet. As a requirement, I have to charge the monthly fees to my credit card. After about 9 months of being a member I only used the facility once and decided to terminate the membership. The Customer service personnel convinced me to complete the one year term otherwise I have to pay for a termination fee. I then agreed to continue to complete the one year term.

To my surprise and astonishment, they continue to charge my credit card on the monthly fees after the one year term. Upon checking they told me that my membership was automatically renewed as provided by the small prints at the back of the contract / sign up forms. This was never explained to me during the signing-in. I realised the extra charges 4 months late and sought for reimbursements but were declined despite acknowledging that they did not inform me of the automatic renewal of membership.

This is a desperate sales tactics to compell customers to be their member untill death or write in to terminate and pay termination fees!

Disgusted

Hi trey: It depends. I went to some gyms with free pass from friends; some I called up to make an appointment; some I just walked in; as for others, was invited by the gym staffs (not management though).