Í Október 2005, var told ţessi Sannur Hćfni vildi hafa a grein á Jaya 33 á Hluti 13, Krónublađ Jaya. Ţađ vildi vera Sannur Hćfni ţriđji útrennsli í Malasía, eftir áDesa Sri Hartamas í Júní 2005 ogUSJ 10 (Taipan) í Júní 2006. Svo, aftur, í Júní, en í ár 2007, Sannur Hćfni Jaya 33 ađ lokum opnari ţess dyr.
Vopnađur međ minn nýlega uppfćrsla ćvi félagsađiid, ákveđinn til falla viđ á Sannur Hćfni á Jaya 33 í Júní 2007. Ţess vegna, björn í hugur ţessi this rifja upp var tilbúinn í Júní 2007 og sumir af the hlutur mega hafa breyting síđan ţá.
This nýr gym er stađgreina á a herstjórnarlegur stađsetning fyrir skrifstofa verkamađur í the nágrenni af Hluti 13 og 14 Krónublađ Jaya. Ţađ er beint andstćđa til Opinber Banki, Hong Ljónslegur Banki og Ef til vill í Hluti 14. Ef ţú koma frá Bulatan Rothman, ţađ vilja vera á ţinn hliđ vinstri. This hvítur litur bygging er gríđarstór og ţú vilja ekki ungfrú ţađ.
The inngangur af the gym er á the fyrsta hćđ međ nýr Kaffibaun stađgreina beint andstćđa af ţađ. Ađ ţví er taliđ er, einn réttlátur hefur til skrá á the fyrsta hćđ og nota the innri stigi til hátta önnur hćđ. Hvernig sem, ţví the viđgerđ er enn yfirstandandi (70% heill eins og af 24 Júní 2007), eftir á skönnun the nafnspjald á fyrsta hćđ, félagi hefur til taka óákveđinn greinir í ensku ađgangur nafnspjald og taka a lyfting ( eđa rúllustigi) til nema the önnur hćđ.
Svo, hvađa gera viđ hafa á the fyrsta hćđ í samlagning til the móttaka svćđi umtal áđan?
Ţađ hefur the dćmigerđur upplita útlit eins velta svćđi. ÉG saga Sannur Alsćla there. Sannur Alsćla, hver er Sannur Hćfni vörur armur, selja föt, viđbót, og drykkur, er hér of. ÉG stofna krakki barnaherbergi there á einn horn.
Ef ţú ganga beinn frá the fyrsta hćđ inngangur, ţú vilja sjá rows af stigmylla međ blóđvökvi sjónvarp henging á the gólf. ÉG stofna ţađ hluti dimma hérna.
ÉG went til önnur hćđ til leita ađ the breyting herbergi. Hirsla, salerni, bađherbergi, gufa herbergi og sánabađ ert allur there. Ţađ er allstór en the einn á Sri Hartamas og óđur í the sami stćrđ eins og the einn í Taipan.
Eins og vćntanlegur, handklćđi ţjónusta er ekki međ ţví skilyrđi. Svo hjartarskinn púđi lćsa. Svo, muna til koma međ ţinn. Eins og umtal margir sinnum, án handklćđi ţjónusta, í stađinn af kappkosta til vera the bestur, Sannur Hćfni hefur raunverulega taka a stíga vanţróađur. Hvađa a samúđ.
Eftir á pútt minn efni inn í the hirsla, ÉG went beinn til the frjáls ţyngd svćđi. Fleiri bekkjarseti hér en Hartamas og Taipan grein. Ţađ einnig hefur the heill setja af handleika.
Í sundur frá having fleiri ţyngd og handleika, ţađ raunverulega ala upp the gólf fyrir the handlóđ svćđi. Ţessi blettur er ţakinn međ sérstakur tegund af gólfteppi hver gleypa hávađi og árekstur ef einn vatnssjúkur the handlóđ.
ÉG stofna the hnignun bekkur međ stillanlegur fótur svćđi og ţegar í stađ ţakka ţađ. The straumur einn á Taipan grein er fastur varanlega.
Ef ţú vilja mótspyrna vél, ţú mega eins og this stađur. Í skilmálar af the vél niđurröđun, ţađ er betri en the annar tveir útrennsli. Ţađ hefur fiskur af vartaraćtt the vél saman according to til vöđvi hópur.
Eins og fyrir the hjartalínurit vél, eins og vćntanlegur, ţađ hefur stigmylla, kross ţjálfari, reiđhjól og Hjartalínurit Veifa vél. Fyrir ţessir hver hafa been spilla međ hjartalínurit vél međ blóđvökvi skjár á Taipan grein, of slćmur, ţú vilja ekki sjá the líkur vél hér. Einn róđur af the vél ert klćđning the upptekinn vegur (Jalan Merkingarfrćđilegur), the annar róđur er klćđning a leiđinlegur bygging á the hliđ.
ÉG saga ţrír stúdíó, tveir fyrir the dans tegund og einn fyrir RPM. The stúdíó ert óđur í the sami stćrđ eins og ţessir í Taipan grein og ákveđiđ allstór en Hartamas einn. Minna súla međ ekki minna en ţá ert á the bak af the stúdíó. Ţess vegna, betri skipulag hönnun fyrir stúdíó hér.
The svo gestur Hćfni Deild er stađgreina á önnur hćđ of. ÉG saga a róđur af smáklefi hér. Ţeir ert notađur viđ the persónulegur ţjálfari til gera velta. The líkami feitur mćling vél ert stofna í sumir af the smáklefi. Réttur viđ hliđina á hvor vél, the BMI sjókort ert klístur á the veggur.
Saga a DJ bás of. The útbúnađur ert ekki there enn og ţú vilja ekki finna allir diskur veđreiđaknapi skopparakringla allir íţróttagalli.
Einnig, Sannur Jóga er ekki heill enn. Fyrir ţessir landareign vegabréf félagsađiid, ţví miđur, viđ ert ekki leyfa til koma inn í Sannur Jóga. Viđbótar- ákćra vilja vera kalla yfir sig til mćta Jóga tegund hér. Já, var told ţessi Jóga tegund hér vilja vera ólíkur en annar útrennsli. ÉG gera ekki vilja til geta sér til, en ÉG vilja vera síkka ef this er the stađfestur stefna. Eftir á ákćra fyrir skór hirsla á Taipan grein, nú, Jóga tegund of?
ÉG went til fjórđi gólf til taka a líta á the sundlaug. Sannur Heilsulind vilja vera á the fjórđi gólf of. Viđ the vegur, second og ţriđji gólf ert allur bíll garđur. Fjórđi gólf, helmingur af the rúm er millitíđ fyrir bíll garđur of. Svo, ÉG trúa ţessi ţađ er mögulegur til ökuferđ allur the vegur upp til fjórđi gólf til garđur ţú bíll og ţá seilast í the sundlaug réttur eftir á ţú koma út frá bíll. Ahem.
The laug dýpt er á milli 3 til 4.5 feet, ÉG giska á. Ţađ er óđur í 30 landamörk í lengd og 3 til 4 landamörk í breidd. Vćntanlegur ţađ til vera mikill allstór. Einnig, ţađ er óákveđinn greinir í ensku úti- laug. Svo, ÉG efi ţessi félagsađiid ert leyfa til nota the laug hvenćr ţađ slagveđur. Hvernig sem, the útsýni er laglegur ágćtur upp hér.
Sannur Hćfni CEO, Patrísei Pissa, er skotmark til skrá nýliđa óđur í 5,000 félagsađiid fyrir Jaya 33 útrennsli. Međ óđur í 70,000 sqft innbyggđur upp svćđi á Jaya 33, the 5,000 tala er ómerkingur bera saman til hans takmark til hafa 10,000 félagsađiid fyrir Taipan grein hver hefur 80,000 sqft innbyggđur upp svćđi. Nú, líta á the tala – 5,000 félagsađiid fyrir 70,000 sqft af Jaya 33 og 10,000 félagi fyrir 80,000 sqft fyrir Taipan útrennsli. Já, 50% minna međ eini 10,000 sqft mismunur. Vilja vera áhugasamur til vita hvernig hann koma út međ the reikningur.
Ef ţú dvöl eđa vinna í kring PJ svćđi, fara there fyrir a vika af frjáls réttarhald og láta mig vita hvađa ţú hugsa. Hér er the stađsetning landakort af Jaya33 bygging:
Hvađa ÉG Eins og:
- The vél ert vörumerki nýr og ţú gera ekki verđa ađ bardagi fyrir bílastćđi rúm fyrir nú.
- The gym hefur hár loft hver er óđur í 14 feet. Svo, ólíkt the fyrri tveir útrennsli hver ert stađgreina í búđ hellingur, this einn útlit fleiri rúmgóđur. Loft loftrćsting er betri of.
Hlutur til vara sig:
- Neitun handklćđi ţjónusta og viđbótar- ákćra fyrir Jóga tegund. Áđur ţú láta skrá sig, spyrja óđur í the handklćđi ţjónusta, Jóga pakki og samningur tímabil. Ráđast á hvor orđ í the samningur vandlega. Lesa tveir af minn hlutur fyrir fleiri ráđleggja: 10 Kenndur Til Velja Góđ kaup Gym ogDont’ Skilti Allir Gym Samningur Áđur Ţú Lesa This.
- Sundlaug mega ekki vera stór nógur. En, ţađ mega vera huglćgur, hvenćr koma til stćrđ, ahem.
- Eins og oddhvass viđ lesandi Alan, Sannur Heilsulind er eins og er eini takmarkađur fyrir women as the company is having problems obtaining a license for it to run as a unisex spa.
- Was told Jaya33 has about 1,000 car parks. Until 30 June 2007, the parking fee was RM3 per entry. Now, the parking fee:
- On normal office hours during weekday, it is RM1.50 for the member, but for other office worker, it is RM4.50 per entry.
- After 5 PM 6 PM and weekends, the fee is rm1.50 per entry.
- As for the fee, was told it is about average RM160 monthly fee for 3-year contract for home based package. I believe that you can get better deal if you know their sales gimmick. For those who have joined, I will appreciate if you could leave your comment on how much you have paid to join True Fitness at Jaya 33.
Updated: Based on the comments left,after negotiation, the package is about RM4,032 for 3-year membership which is average of RM112 per month.
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Jonz /Jan 13, 2008 at 7:36 PM
The passport membership for True Fitness is priced at about RM 112 per month for a 3 year membership. The catch is you gotta pay thru either EON Bank, CIMB or Public Bank credit card to get a 24 month installment. Other credit cards like Alliance Bank, HSBC, Citibank will get a 12 month installment which breaks down to about RM 336 per month.
Alan /Jan 15, 2008 at 12:07 AM
Don’t need to elaborate further on the membership fee this Jonz has done that well in his comment. Just to add that the passport membership described includes access to True Yoga as well (which, like the Taipan outlet, includes a studio for Hot Yoga classes as well as the standard classes). Also, parking is currently priced at RM1.50 PER HOUR for True Fitness members. After 5 pm, parking is priced at RM1.50 per ENTRY. The RM1.50 per ENTRY rate also applies to weekends and public holidays.
Access to True Spa is currently only available for women as the establishment is having problems obtaining a license for it to run as a unisex spa. And I agree with Mun that the lack of towel service really lowers the image and credentials of this fitness centre which could really give Fitness First a run for its money otherwise. I could do with having to bring my own lock, but the absence of towel service is really quite frustrating.
Kudos to Mun for yet another superb review on a True Fitness outlet. I can’t wait to see your review for the Pavillion outlet!
May /Apr 2, 2008 at 2:46 PM
Joined True Fitness (TF) Jaya 33 in Oct 07 as my office is located in the same building. Was approached by a barage of TF counsellors trying to sell their packages to all the offices located in the same building. Was 1st given the package of RM209 p/m + RM100 (precessing fee, joining fee waived), this is a 2 year contract, home package incl. of yoga. After persuading us to bring along a few others who are interested in joining and after all the gimmick-y show of talking to my manager, etc.. The rate was brought down to RM149 p/m + RM100 (precessing fee, joining fee waived) but have to pay thru the few affiliated credit cards. Later got to know that a collegue manage to secure a the same package for RM139 p/m. Bummer!!
ling /May 29, 2008 at 10:00 PM
i joined true fitness in june 2007 and have been plagued with problems since then.
Problem 1: lying staff
the general manager sam signed me and a friend up. i took a 1-year package and am paying a ridiculous RM208.90 per month for it.
sam suckered my friend into taking the 3 year package for RM4675 by telling him his family members could all join at a 50% discount on the same package. what he didnt tell my friend was that “family members” have to be under 25. considering my friend was 26 at the time and said his OLDER brother and PARENTS wanted to join, and that sam DIDN’T say anything about this clause, we can only conclude he blatantly lied to get my friend to sign on the line. it was only when his brother (aged 28 then) went to sign up that the floor manager told him about the age limit!!! we had to argue with the manager for SO LONG before they “let” my friend convert his membership into a shorter-period contract and contra the extra cash over to his brother’s account. so essentially, their general manager lied directly to our faces and wouldnt live up to his word, and then got another member just like that. horrible!!! but that wasnt the end of it.
Problem 2: sam promised the swimming pool, the main reason i joined, would be open in june. it didnt open till september. 3 months’ wasted membership. i took to calling ahead EVERY SINGLE TIME i went to the gym to check if it was open yet. always the same answer “we’re still having some problems with the pool…” from the morons at the desk, even though their giant billboard was advertising the pool as the biggest, best etc. fine. one day i call up, they tell me it’s fine, i pack my bags for just the pool and bring a guest along. get to the counter, there’s a sign there saying the pool has been closed for the last 3 days, and is also closed today. i am so pissed off because i have paid for parking, slathered sunscreen all over myself and NOT BROUGHT MY TRAINERS FOR ANY KIND OF GYM WORKOUT so it was a completely wasted trip. after arguing with the management about this for the longest time, ie the 3 month pool opening delay, they offer me one months’ free membership. hah!
Problem 3: bad upkeep
besides the things like (a) paying for parking (b) no towels and (c) really really imcompetent staff, the ONE AND ONLY REASON I JOINED TRUE FITNESS is really badly maintained. when i come out of the pool, i feel really, really grimy/slimy. yesterday the showers by the pool were not working but nothing was being done about it. the pool speakers worked for a short while and now there’s no music in the pool anymore. the other day there was a strange wire leading out of one… that just trailed out of the pool.
but the worst part is, the lockerooms/bathrooms attached to the spa and pool have NO HAIRDRYERS, NO COTTON BUDS, ANYTHING. AND THEY SMELL REALLY, REALLY BAD. my friend, who was visiting from the UK almost gagged when she tried to use the bathroom, it was that awful. it’s a very bad septic-tank type smell. and i’m paying RM200+ a month for this??? absolutely ridiculous. as for the no towel thing, even next to a POOL??? how crappy is THAT??? it’s a true ripoff if you ask me…
DO NOT. DO NOT!!!! JOIN THIS GYM!!!
ling /May 30, 2008 at 10:40 AM
I thought I’d mention one more thing – True Fitness requries you to go to their gym in person 60 days before your contract expires to confirm termination of your contract, even though when they take your first payment, it is for the 1st and last month of your contract.
So when I called to terminate my contract 50 days in advance, they said I had overpaid and they would not refund the payment to me but would give me one more month free. Nobody has mentioned this 60 day clause to me before until I called to terminate. Someone called earlier, to tell me it was going to expire, and he asked if I wanted to extend, but NEVER MENTIONED THIS!!!
Original expiry date = June 2008
Extension because I yelled at them = July 2008
Extension because they took the payment on May 15th already = August 2008
Sigh, I really want to be free of this gym. I really hope more people read about this and think twice before this happens to them too!
coolcrave /Jun 26, 2008 at 3:15 PM
Hi guys i would be interested to join FF soon. I am getting the idea of the packages there offer there by the review and the comments left below. I am curious to know if there might be a package offered for lesser than 3 years. A one year contract would be absolutely great. Please forgive my ignorance. thank you guys
Chan Lee Meng /Jul 20, 2008 at 10:46 PM
Thanks Mun, et al. for the useful info.
Briefly contemplated joining this place. Went with a friend to scope them out. These were the deal-breakers for me:
1. Music was too loud for me. Almost felt like a nightclub.
2. There’s a DJ and a DJ booth. I suppose that explains the loud music. Nothing agains DJs, but I know they don’t work for free. This is an extravagance, IMHO, and at the end of the day, it the members who pay for this. That also means less money is spend on equipment, maintenence, etc.
3. No towels. Was quite surprised by this, considering the rates.
4. Sales people were very pushy. This is probably the case in most chain gyms. They also want you to “add on” personal training.
5. “Free” yoga, aerobics, pilates etc. Quite pointless for me because I’m mainly interested in weights and machines. Didn’t feel like paying for stuff I don’t use.
So, my friend joined, but I didn’t. She drove a hard bargain though; she knocked them down to RM130/month (2 years, no joining fee). So if you want to join, don’t back down and don’t pay the list price! There’s always room to bargain. Also, you’ll have more leverage towards the end of the month because the sales people are trying to meet their quotas.
Cedrc /Jul 21, 2008 at 12:03 AM
TRUE FITNESS CLOSING IN SINGAPORE>>>ANY NEWS ARE THEY GONNA RELOCATE .. I am suprised that when the closure notice is out..the sales consultant are still doing their round and asking ppl to sign up…..
I’ve heard numerous complaints circulatin the internet about TF…more than other fitness centre….probably the other knows how to cover it well….
Is TF Really that bad in terms of customer service?
Jessie /Aug 21, 2008 at 9:38 AM
True Spa is not being trained to be professional. They fraud customer credit card and simply charged customer card as they like. I signed up for installment plan package and TS charged me for the one time payment. Now the TS consultant (Mohan) and the operation manager (April) are avoiding my calls and pushing all the responsibility to myself and the bank side.
I have lodge a fraud case to the citibank card center and in order for them to further investigate, we need teh EPP form and the agreement which I have signed. But TS is not helpful at all, I called TS form mronign till 10pm, all the receptionist told me that Mohan and April are engaged on the other line whole day long. What kind of service is this? I lfet thousand of message but no one ever return my call.
I suggest you to change ur company TrueSpa to TrueCheat. This is your main business anyway! I am very disappointing with all the treatment that I got from TS.
Can someone pls look into this seriously?
Jessie /Aug 21, 2008 at 9:55 AM
Can I have any top management contact or email? As I find it useless to talk to all the staff in TS PJ branch, they are just not professional at all. I am wasting my time talking to them.
Victim /Aug 21, 2008 at 10:10 AM
I have a serious issue to address here…
I visited TrueSpa in PJ with 2 friends last month, coz we have the free vouchers to try out their services. tried the back massage and wasn’t bad at tall. after the massage session, as expected, the sales people will come over to promote their packages and ask us to join member.
after detailed discussion, 3 of us agreed to join member of TrueSpa using 1 single member account. We will share the membership fees and share the payment equally. I am the one who swiped my credit card using the 12 months free interest payment. my other 2 friends can’t make the payment on the spot due to credit card reached their limit. so my two friends filled in the monthly payment form for offline processing on later days.
after a few days, when 1 of my friend gave TrueSpa the credit card details for monthly payment, TrueSpa charged my friend’s credit card for a 1 time payment! we intend to use monthly payment scheme but TrueSpa charged my friend 1 time payment. not a small amount though. so my friend doesn’t want it and asked TrueSpa to change to monthly payment. according to the bank, it can be done, just need approval from the TrueSpa. but when my friend called TrueSpa to ask them to approve, TrueSpa said the issue is between the bank and the owner of the credit card. what the heck??? then TrueSpa said if want to convert, my friend need to go TrueSpa and swipe the credit card AGAIN and they will convert to monthly payment. what’s the deal with this?
who’s correct and who’s telling lie here? another of my friend not yet made the payment coz we want to settle this convert credit card payment first. i lost trust on TrueSpa already…
thanks
Victim /Aug 21, 2008 at 10:38 AM
We need to alert the public about all the tactic that TrueSpa use to cheat their customer. Dun ever give them your credit card, once you give them your credit card info, means you are putting urself into a deep s***.
Come on….read this. Think twice before you step into this gym center :
http://www.consumer.com.my/message/index.php?query=true+fitness&amount=0&blogid=1
YPei /Sep 17, 2008 at 5:18 PM
Thanks Victim for sharing your views… I was being offered a FREE spa at the this TSpa so guess nothing comes in FREE…better luck next time
yeeping /Sep 30, 2008 at 9:47 AM
TRUESPA & TRUEFITNESS are bigtime CHEATS…. service sucks badly, plus they fraud Credit cards…. please be carefull, dont listen to those sales ppls sweet talking…. its ALL empty promises
pl /Oct 6, 2008 at 4:58 PM
i join the gym on August 2008…they charge me RM215 per month and RM50 processing fee…and i come from johor…they promise that if i no longer stay in kl…i can terminate my membership…and now…i’m leaving kl to johor…but they say if i want to terminate my membership…i do need some official letter to prove…
nothing in name /Oct 13, 2008 at 4:56 AM
the operation manager, APRIL is a BLOODY BITCH! she does not fit to be the operation manager of true spa.. instead, she could have been a waste cooper or garbage collector! she is a good pretender towards her boss, but towards her sales staffs and clients, she gives her SHITTY FACE, and HER BITCHY and WITHCY behaviour. true spa is going down to the drain with this bitch around there with you guyz!!!!!!!!!!!!!!
get rid of her 100%!
what is ganesan doing??? sleeping?
what’s the purpose of him coming down every week to check on true spa?
ganesan! a message to you too! please wake up! get rid of that bitch!
True Fitness Hater /Oct 15, 2008 at 1:52 AM
True fitness, as I personally believed, was always a bullshit gym. Their staff… just 3 words. Entirely Fucked Up.
Hate TF /Oct 28, 2008 at 2:50 PM
Thanks for sharing all the info with us. My friend has faced the same problem as well. She got cheated by all the bloody sucking sales rep from True Fitness. I am now awaiting them to close down!
MY friend already lodge this case to consumer tribunal.
Pls bear in mind, nothing comes in free. Dun let TrueFitness/Spa cheat you.
Foxielady /Nov 6, 2008 at 12:37 AM
Dear All True Fitness member,
There are theft in the shower room!! Someone took my toiletries bag when I am showering. Soo cheapskate!! I hang it outside my shower cubicle and when i finish my shower it is gone!!
TRUE FITNESS not safe!!!
Please take note. Luckily my valueables is not inside. Just a few empty shampoo bottles and a watch.
Guess this won’t happen in other fitness centre.
lim /Nov 9, 2008 at 6:59 AM
true fitness is so terrible!
from the payment to the services.
ESPECIALLY the service and the way the run the place.
weeks back i needed to freeze my account to go abroad ,
and they did not!
i did everything they wanted or needed which was phtostating passports,airline tickets,writing letter to them .
actually i don’t see why i have to go thru all this extra trouble just to freeze a damn account for two months,
i mean ,afterall, it is MY ACCOUNT and MY MONEY.
so if its procedure that they REALLY have to abide to(which i really don’t see why they need to take a look at my passport) then alright.
BUT EVEN ALL THE TROUBLE AND WAITING, their manager and workers put my papers aside and LEAVE MY ACCOUNT RUNNING .What are they doing????? eating doughnuts and not doing their job????????
i only found out that when i called the gym to confirm my freezing of account when i was at the airport.
and now it is STILL RUNNING,so I scolded them and they give me lousy reasons that i did not send an email.and i’ll have to scan and photostat my passport for them to see to prove i did went overseas.
REMIND YOU TRUE FITNESS ,it is MY ACCOUNT even if i did lie,or even if it’s not overseas,it could be death or sickness or just a time out.I the OWNER OF MY OWN ACCOUNT WHICH I PAID EVERY PENNY FOR is entitled to freeze my own account for any reason or NO REASON at all.TRUE FITNESS is really ushering customers out their door.
IT IS THE MOST TERRIBLE GYM I’VE BEEN TO. comapred to gym’s like celebrity is small but IS FRIENDLY,CONVENIENT,and priority is given to CUSTOMER CARE ,NOT JUST THE DAMN SALES!by which if course happens in true fitness because they just want you to signup and after that it’s SOLO for you. workers there are terrible they act like they’re working in LV boutique.
they act bossier than the customers,they should know their position there,for my watch could buy two years of their work there.This is because of their lousy training.
IF I COULD I WANT A REFUND FOR IT WAS THE DUMBEST DECISION TO EVER BE A MEMBER IN TRUE FITNESS JAYA 33.
I have adviced all my friends ,workers,family never to join .Do pass this to ppl that are ever going to join to reconsider.
IF possible i would like an answer from them to tell me why are they doing a lousy lousy job!
lim /Nov 9, 2008 at 7:02 AM
AND TRUE FITNESS NEEDS TO BE READING THIS ALONG WITH ALL THE COMMENTS ABOVE.just one more negligence and people are already gladly waiting to SUE YOU!
wong /Nov 12, 2008 at 1:13 PM
why all the negative things about TF, are all of you from FF wanted to destroy TF?
Come on! let’s be fair. Nothing is perfect.
I joined TF Taipan since Sep 08, has been using Gym & 200 hours of Yoga, i am so happy that i joined and i should have joined much earlier. The staff there are friendly, the Yogi are friendly and professional, what else can i expect more ?
i converted to life member last month, if i am not satisfied, do you thing i will pay extra few thousands to convert to Life member ??
Think again.
S /Nov 12, 2008 at 1:44 PM
Well I agree with Wong, nothing is perfect but at the moment TF in Taipan is quite alrite, not that crowded and machine still well maintain…
The owner of TF is a Singaporean so he/she should be quite kiasu to want to maintain the quality of the machines not like CF …the machine all berkarat :P
sux /Nov 14, 2008 at 8:56 PM
i wonder are one of the staff in TF? I am suprised that got ppl thinking this way. What i know is, TF is worse than a blood sucker. They are famous of bad management, lousy service and cheating customer.
but TF is good bcos they have u to support them…lol
TRUE spa's angry customer /Apr 12, 2009 at 3:10 PM
I have joined True Spa since last year May. I have been paying RM300 per month and I am supposed to be entitled to services such as massage, facial etc in my package. However I ended up having to pay other massage centres or visit other places for my massage, facial, manicure to be done, and the IRONY is NOT in True Spa! Does that make sense? I pay this spa RM300 per month but ended up paying extra and forced to go to other places to get my services. Why? Because it is IMPOSSIBLE to get an appointment !!!! I questioned their customer service department as to why all their slots are always full, leaving only those odd honours free, which, a normal working client like me is not able to attend. Their answer (about 1 year ago ) is that they just started their business and thus most of the slots are reserved for âfree trialâ session to attract potential customer. We as PAYING CUSTOMER cannot help feeling that we are being CHEATED and NEGLECTED. However⌠1 year later.. the same thing is still going on .. TRUE Spa is just interested to do sales but not providing services to paying customer who is ENTITLED to good services from them. Once you become a member, you will never get your appointment unless you can plan your appointment 2 months ahead, which is RIDICULOUS and UNACEPPTABLE.
I strongly agreed with Lim saying that âIF I COULD, I WANT A REFUND, FOR IT WAS THE DUMBEST DECISION EVERTO BE A MEMBER OF TRUE SPA JAYA 33â.
I feel that Iâm a stupid consumer and ended up becoming an angry consumer.
True Spa is not interested to solve our problems or attends to our complaints and neither do we get any feedbacks from their management nor from the front desk staff. They will just ignore you. I am left with no other option but to âspeak upâ ! I am resolved to approach their âpotential customerâ and start sharing my personal shocking and horrifying experiences with them and directing them to browse through reviews posted by other angry and unsatisfied customers in internet before they make the same mistake in signing up the membership program. Of course, the decision ultimately is in their hands, but I cannot stand idly and do NOTHING while others are being duped.
If you are an angry or an unsatisfied customer like me, please join me. Let our voices make a change, it is our DUTY and our RIGHTS as customers to send our message across to this SINGAPORE-based company make them aware that Malaysian customers deserved equally the same respect and treatment âŚ
su3nn /Apr 21, 2009 at 11:30 AM
i have TrueFitness Gym membership to sell/transfer, due to i have to move. I will offer good price at 110 pm.. for 3 yrs. free joining/processing fees.. Its platinum membership.. u can go to any branch and use all the facilities inc. swimming pool (jaya33) Its a bargain! Free bag, towel and water bottle. Do contact me if u r interested at su3nn@yahoo.com. Thanks!
ann /May 19, 2009 at 11:38 AM
I’ve visited TF at Hartamas early of May 2009. I wonder how the mgt came up with the pricing of products. The 1st time I went, the sales ppl Vijay had offered me the price of RM155/month, plus 3 types of one time fees. This for one year contract. If 2 years, price RM125. (All the prices will be added with 5% tax). After negotiation, the most that he could do was to reduce half of the 3 fees and said the monthly fee is fixed at RM155. He said, even that price was given after considering for 2 ppl. (I came with my friend). Infact, when I asked about any other things that he could inform us, he said all info had been delivered although he only explained on the single pricing. He didn’t even mention other packages, services, payment like, contract. The fact was he would only get idea to say when we raised the matters up. He said payment is only thru credit card accepted.
A week after I (with friend) went to the TF (Hartamas) again and this time meet with another senior sales ppl, Ikbal. We told him that we’d been there last week and have asked him the best package for 1 year contract. This boy is quite honest and genuine. He explained in detail covers on the packages, pricing, services, contracts. He even explained the terms in the contract and remind us with many things. He said actually when clients understands well on the contract, the company will not face a lot of trouble dealing with many basic and common questions in the future. I love to share with you that for 2 yrs membership, the price was 99.00 (RM103.95 after tax). infact, there’s a package of price RM86.90 (if not mistaken). For package 1 year is RM125/month (RM131.25 after tax) plus only pay 1 type of fee RM50. See, there’s so much difference with the same package that Vijay had offered me. i think the afore sales ppl really sucked up client, he goes for higher margin. Friends out there, pls share with us if you get a better price. Even he said cash payment is accepted (monthly, pay at counter).